We stand firmly behind our product and we provide a money back guarantee. While we hope that you’re always delighted with your order, we understand if our chips did not make you smile.
Simply enclose the items you wish to return with the original packing slip that contains your order reference, name and information. Cans must be unopened and undamaged.
All returns must be post marked within 14 days of receipt to qualify for a refund. No store credit or refund will be issued for items returned after this time.
We ask that any returned items are wrapped securely and recommend use of registered delivery to obtain and monitor tracking of your package. We cannot accept liability for goods lost or damaged in transit. We cannot be responsible for interest charges made by your credit card company whilst waiting for returns to be refunded to your card.
Once the items get to our warehouse, you will receive a refund within 2 days per the same method you used for purchase.
Send to:
Lumen Brands
4850 W. Bloomingdale Avenue
Chicago, IL 60639
